Privacy Policy

Last updated: September 27, 2025

[ITCarecluj Srl / www.itcarecluj.com] respects the right to privacy and is committed to protecting the personal data of its visitors and customers. This Privacy Policy describes how we collect, use, and protect personal information in accordance with Regulation (EU) 2016/679 ("GDPR").

1. What data we collect

We may collect the following categories of data:

  • Data provided directly by you – when you fill out the contact form or send us an email (e.g., first name, last name, email address, phone number).

  • Automatically collected data – technical information such as IP address, browser type, operating system, visit duration, and pages accessed (this data is collected thru cookies or analytics tools).

2. Purposes of data processing

The collected data is used exclusively for:

  • Providing responses to inquiries submitted thru the contact form or email.

  • Communicating information about our services if you request it.

  • Improving website functionality and security.

  • Compliance with legal obligations.

3. Legal Basis for Processing

We process your data based on the following legal grounds:

  • Your consent (Article 6(1)(a) GDPR).

  • The performance of a contract or the steps necessary before entering into it (Article 6(1)(b) GDPR).

  • Applicable legal obligations (Article 6(1)(c) GDPR).

  • Our legitimate interest, such as website security and fraud prevention (Article 6(1)(f) GDPR).

4. Data Storage Period

Personal data is stored only as long as necessary to achieve the purposes for which it was collected or for the period required by law.

5. Disclosure of data to third parties

Data may only be shared with:

  • IT service and web hosting providers, strictly for the website's operation.

  • Public authorities or institutions, when required by law.
    We never sell or rent your personal data.

6. Your Rights

According to the GDPR, you have the following rights:

  • The right of access to personal data.

  • The right of rectification of inaccurate or incomplete data.

  • The right of erasure ("the right to be forgotten").

  • The right of restriction of processing.

  • The right of data portability.

  • The right of objection to data processing in certain situations.

  • The right of lodging a complaint with the National Supervisory Authority for Personal Data Processing (ANSPDCP).

For exercising these rights, contact us at:

📧 contact@itcarecluj.com

📞 0770 464 731

7. Cookies

This site uses cookies to ensure basic functionality and to collect anonymous traffic statistics. You can control and disable cookies directly from your browser settings.

8. Data Security

We take reasonable technical and organizational measures to protect personal data against unauthorized access, loss, or destruction.

9. Changes to the Privacy Policy

We reserve the right to update this Privacy Policy as needed. Any changes will be published on this page, with the date of the last update mentioned.